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Sync Process for Admin Staff

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01

Export new students into Synergetic via XML

How to export a single student from EnrolHQ via XML into Synergetic The XML export is used to add new students from EnrolHQ into Synergetic, typically when they are at …

02

Sync to TASS - Error

When a Student Fails to SYNC - some common error’s There are specific rules related to the SYNC to TASS process and they are bound by the TASS API. There …

03

Sync to Synergetic - Missing Documents

What to check in EnrolHQ There are several reasons documents can fail to sync from EnrolHQ to Synergetic. Documents tab verification Please check the profile’s document tab. 1 - this …

04

Sync to Sentral - Error

Existing External ID from and Import or Previous SYNC If an application has an External ID (ie. from an import into EnrolHQ) then the application data will NOT sync to …

05

Sync to Edumate - Error

When a Document fails to Sync - What to check in EnrolHQ There are a few things that cause documents to fail to SYNC. The Document have not been verified …

06

SYNC not working

Sync Integration settings are only set by EnrolHQ staff Users are provided with view only access to Integration Settings including the Scheduled Sync settings. These can only be set by …

07

Sync Profile details to your SIS

Sync student records to your SIS Depending on your EnrolHQ setup, student profiles details can be synced to your sys by using the sync button in the top right hand …